A.
You will download a small utility from our website which allows your
computer to be controlled remotely. You can watch as a tech
controls your computer and fixes your computer problems right before
your eyes.
Click here to download utility.
Q.
What about my privacy, what prevents a tech from seeing inside my
computer when the session is over?
A.
The remote control can ONLY be initiated from the customers
computer, not the tech's computer. As soon as connection is lost or
terminated there is no way a tech can access your computer unless
you double-click the utility, click on client, hit start and tell us
your ID#.
Q.
Great I want to give this a try, what do I need?
A.
Run a Windows OS (2000,XP or Vista) and have an internet connection
(DSL or Cable)
Q.
What problems can be fixed with Remote Computer Repair?
A.
Program errors, spyware/virus removal, sluggish computer, cleaning
up junk files, eliminating pop-ups, or perhaps you just need a
guiding hand to help with Microsoft Office or another program.
Setting up hardware, printers, etc. If your not sure if your
problem can be fixed remotely please contact us.
