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pcdoctors1.com - Internet Service
Frequently Asked Questions
JUNO is
cheaper. If you don't mind having those pop-up ads come at you… or being
restricted to the type of browser you use, then you should stick with JUNO.
However, if you want freedom to choose, pcdoctors1.com is right for you.
At a low monthly fee.
Bottom line, using pcdoctors1.com… you’re your Internet will be faster…your
internet will be under your control.
No. However, your software settings
(usually browsing programs) may have settings that will disconnect you after a
set duration of idleness. These can be reset to their highest time allowed.
There will not be a disconnect from our end (except possibly sessions that have
been idle/dead for several hours in case the connection has accidentally locked
up).
There are many possible causes to being disconnected. More common reasons are related to phone line issues which you would need to contact your phone company about. If you are being disconnected frequently, please try following:
also
The reason for needing to set the maximum speed down to 57600 is because the speed your are setting is actually the "port speed" through which your computer communicates with your modem. When your computer attempts to communicate with your modem at a faster rate than your modem is communicating over the Internet, this causes buffer overflows, which results in disconnection.
Another possible cause of being disconnected is if you have call-waiting on your phone line. The tone that is generated by an incoming phone call, can result in your being disconnected from the Internet. To correct this, you first will need to contact your phone company and find out the code needed to disable call waiting. (This is usually *70). To set your computer up to dial this, do the following:
There are many possible causes for this. The most likely cause would be phone line quality in your area. A result of aging phone lines in rural communities is not favorable for Internet connections. Another cause for decreased connection speeds can be too great a number of analog/digital and digital/analog switches between your location and ours.
Mail settings
pop 3 server
incoming mail: pop.pcdoctors1.com
outgoing mail: smtp.pcdoctors1.com
Account Name: Your E-Mail address (ex: johndoe@pcdoctors1.com)
Password: Your E-Mail password
Outlook Express Mail Settings
This will help you configure your Microsoft Outlook Express for our mail server settings.
Step 1
Open Microsoft Outlook Express. In the Tools menu, select Accounts.
The "Internet Accounts" dialog will appear.
Select the Mail tab and then click on your pcdoctors1.com account.
Step 2
Click on the Properties button and then click the Servers tab.
Step 3
On the lines that read Incoming and Outgoing Mail, enter the following
information:
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Incoming mail (POP3): |
pop.pcdoctors1.com |
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Outgoing mail (SMTP): |
smtp.pcdoctors1.com |
Step 4:
Incoming Mail Server
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Account Name: |
Your E-Mail address (ex: johndoe@pcdoctors1.com) |
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Password: |
Your E-Mail password |
Click Apply at this dialog, then OK again. Once back to the "Internet Accounts" dialog, click the Close button.
Your Outlook Express is now configured to work with our new mail server settings.
Your modem has possibly been hit by lightning or other electrical surge, or your modem is not recognizing the dial tone. To correct this, do the following:
Another possible solution could be that you do not have your modem properly connected to the phone line. Ensure this by checking the wall jack, and the back of the computer. There is often two places to plug in the phone line in the back of the computer, plug it in the one labeled "Line", or something similar.
When you connect to the Internet and then disconnect, there are certain computer resources which are not always released. Over time, when connecting and disconnecting, as well as using other programs, these resources become depleted. To replenish these resources, you simply need to restart your computer by:
Another possible problem could be a corrupt installation of TCP/IP on your computer. If restarting does not correct your problem, please contact us.
When Will I Receive my Free Month?
Reasons to Choose or Stay with pcdoctors1.com
No set up fee
If you are a monthly customer. A Paper bill will be sent to you every month, in the mail (US Postal Service).
Unlimited service (not metered)
Referral program (Get a free month of dial up service for every
referral that you send in,
that signs up with our service. No limit, send as many as you can. You WILL
receive a free month for each signup!)
Chance to win a free month, every month. If you enter our drawing on our home page www.hcpcd.com. Active customers only.
Web mail access from anywhere.
Use your software (web browser of your choice).
Many access numbers throughout the US. So you can dial up while on vacation or trip.
Free support
We support Windows, Linux, Mac, Web TV & Sega Dreamcast.
About our Accelerator Software
